Delivery Information

Delivery fees:

We charge a flat rate fee of $20.00 for Melbourne Metro areas and $40 for Melbourne Regional areas. All other states to be advised. Please be advised that additional delivery charges may apply for certain orders (quantity and location specific).

Tracking your order:

For updated information regarding your order and how you can track it, please email our customer service info@superiorquiltco.com.au or alternatively call us on 03 9462 5888 should you require further assistance. Please note our Customer Service team are able to respond to queries during business hours only.

Delivery:

Please be aware we use couriers, as well as Australia Post so we are able to track all parcels for you. You will be required to sign to confirm receipt of your order. If you are not home at the time of delivery, the post office will leave a card to notify you that the goods can be collected from your nearest post office. We are unable to leave the item without a signature.

How long will delivery take?

If the stock is readily available we aim to dispatch orders within 2 – 7 days of receipt. Depending on where you live, delivery to most areas of Australia will take 2-5 working days via Australia Post (WA & NT will take 7-12 working days).

Invoice:

A tax invoice will be attached to your order confirmation email. Please retain this as your proof of purchase. Sending your order to a different delivery address: We are happy to dispatch your order to a different delivery address to the billing address. Kindly complete the different shipping details as you proceed through the checkout.